Water Pumps Direct gives you the option to order "Lift Gate Service" on all water pumps weighing more than 100 lbs.
The fee for this optional service is $50.
Due to the weight of these water pumps, they cannot be shipped via UPS Ground.
Instead, they are shipped via semi-trucks, which are designed to unload products at loading docks and freight terminals.
Receiving Your Delivery
If you have a loading dock or forklift, you do NOT need liftgate service.
If you are a residential customer, you must have at least 2-4 able-bodied people present to unload the water pump. While some truck drivers are kind enough to help, they are not required to help you lift the products.
If you do not have the equipment or manpower, you can order a special truck equipped with a hydraulic lift to safely lower the product from the truck to the ground curbside.