We've lived in our house for 15 years and never had a drop of water in our basement until the Rhode Island flood of 2010.
Of course, there was not a single pump available in the New England area due to all the flooded basements. I called a few online stores, spent a lot of time on hold and was told that next day shipments wouldn't be possible.
The Water Pumps Direct representative answered all my questions, recommended the correct pump for my situation, and had the pump out the door within hours for next day delivery.
He seemed to understand the urgency of the situation as the water was rising in our basement and he genuinely wanted to help.
Thanks again for the excellent customer service and fast turn-around time.
We've lived in our house for 15 years and never had a drop of water in our basement until the Rhode Island flood of 2010.
Of course, there was not a single pump available in the New England area due to all the flooded basements. I called a few online stores, spent a lot of time on hold and was told that next day shipments wouldn't be possible.
The Water Pumps Direct representative answered all my questions, recommended the correct pump for my situation, and had the pump out the door within hours for next day delivery.
He seemed to understand t...
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