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Diane Saragota Springs, NY
12 Helpful Votes
I have 2 pumps and I thought if one went out then the alarm would go off but I was wrong. They both have to go before the alarm goes off so what good does that do me. The basement would be flooded by the time We could get another one in. Do I make sense to you?
This sounds like the water sensor was not installed low enough in the sump pit to activate the alarm.